Wednesday, May 27, 2015

Decision Making and the Panama Canal (Part II: the Americans)

(For Part I, see http://engineeringdecisionmaking.blogspot.com/2015/05/decision-making-and-panama-canal-part-i.html)

After the United States gained control of the Panama Canal effort in 1904, the type of canal was not yet specified.   The two alternatives were a sea-level canal and a lock canal.

First, President Theodore Roosevelt appointed thirteen civil engineers to the International Board of Consulting Engineers and told them that the two most important attributes were the speed of construction and the likelihood of successful completion. After conducting their research, eight members voted for a sea-level canal, and five voted for a lock canal.  The chairman of Isthmian Canal Commission (ICC), which ran the Canal Zone, and the chief engineer, recommended a lock canal and gave sound technical and financial reasons for their disinterested choice.  Eventually, the Senate approved a lock canal. The House of Representatives then concurred, and the president confirmed the choice on June 29, 1906.

To coordinate their experienced personnel, appropriate equipment, and the ingenious system for moving material, the Americans had a centralized organization with authority over every aspect of and employee in the Canal Zone. There were no contractors working in Panama.  The headquarters made a detailed plan every day for coordinating the drilling, blasting, excavating, and dumping operations to maximize productivity.  Moreover, the motivated employees felt that they were part of a community, which improved morale and productivity.

The canal was officially opened on August 15, 1914. The American decision-making process was a more effective analytic-deliberative process that was focused on clear objectives (not personal ambition), and their decision-making system in Panama was more appropriate than the French scheme. 

Tuesday, May 19, 2015

Decision Making and the Panama Canal (Part I: the French)

The Panama Canal, which opened in 1914, is one of the most outstanding engineering successes in history.  The history of the Panama Canal has many stories of heroic explorers, brilliant engineers, and tireless laborers.  It also includes critical choices by rational, intelligent decision-makers.  Unfortunately, the French decision-making processes and decision-making system contributed to their failure.

An early critical choice was whether to build a sea-level canal or a lock canal.  Ferdinand de Lesseps was a French diplomat who led the effort to build the Suez Canal and became part of a group interested in building a canal across Panama.  In 1879 he organized a meeting in Paris to evaluate the options for a canal across Central America.  De Lesseps was determined that the sea-level route across Panama should be approved, however, and he personally convinced many French delegates to support that alternative, which helped him and his business associates raise money to build the canal.

Approximately 100 small subcontractors worked to dig the canal, but, without central coordination, they impeded each other’s efforts to remove the excavated dirt and rock.  Moreover, the contractors chose the simplest (cheapest) way to dump the excavated dirt and rock, and these operations were often stopped by storms, which slowed the excavation of the canal.  They were not loyal to the canal company or motivated by its goals, and there was no central office to coordinate their activities.

The French effort was bankrupt within 10 years.

For more about the canal's history, check out The Canal Builders by Julie Greene and The Path Between the Seas by David McCullough.

Next time: the Americans.

Thursday, May 14, 2015

Columbia's Final Mission

In my Engineering Decision Making and Risk Management class last week we discussed the space shuttle Columbia accident using the case study Columbia's Final Mission by Michael Roberto et al.  (http://www.hbs.edu/faculty/Pages/item.aspx?num=32441).
The case study highlights topics related to making decisions in the presence of ambiguous threats, including the nature of the response, organizational culture, and accountability.
It also discusses the results of the Columbia Accident Investigation Board (http://www.nasa.gov/columbia/home/CAIB_Vol1.html).
When discussing the case in class, a key activity is re-enacting a critical Mission Management Team (MMT) meeting, which gives students a chance to identify opportunities to improve decision making. 

My class also discussed the design of warning systems, risk management, risk communication, different decision-making processes, and problems in decision making, all of which reinforced the material in the textbook (http://www.isr.umd.edu/~jwh2/textbook/index.html).

We concluded that the structure of the MMT made effective risk communication difficult and key NASA engineers and managers failed to describe the risk to those in charge.
Moreover, the decision-makers used a decision-making process that prematurely accepted a claim that the foam strike would cause only a turn-around problem, not a safety-of-flight issue, and this belief created another barrier to those who were concerned about the safety of the astronauts and wanted more information.

Failures such as the Columbia accident are opportunities to learn, and case studies are a useful way to record and transmit information about failures, which is essential to learning.
We learned how ineffective risk communication and poor decision-making processes can lead to disaster.


Monday, May 4, 2015

Nepal's Earthquake Risk

The recent earthquake in Nepal, one of the poorest countries in the world, is a horrible disaster.  The potential for injuries, death, and destruction were well-known.  Coincidentally, last week, a student in my engineering decision making and risk management course submitted an assignment summarizing a 2000 report on this topic written by experts from Nepal and California.

The report is Amod M. Dixit, Laura R. Dwelley-Samant, Mahesh Nakarmi, Shiva B. Pradhanang, and Brian E. Tucker. "The Kathmandu Valley earthquake risk management project: an evaluation." Asia Disaster Preparedness Centre, 2000.
It can be found at http://www.iitk.ac.in/nicee/wcee/article/0788.pdf.
The report stated that "a devastating earthquake is inevitable in the long term and likely in the near future."  Indeed, the report cited data that earthquakes with magnitude of more than 8 on the Richter scale occur in that region approximately every 81 years.  The Nepal-Bihar earthquake (magnitude 8.2) was in 1934 (81 years ago).

The report described various factors that increase the earthquake risk in Nepal, including the high probability of liquefaction due to local soil conditions, poorly constructed dwellings that are more likely to fail and "a tendency in the general population to ignore the earthquake hazard due to more immediate needs."

The project described by the report emphasized awareness-raising as part of creating institutions that would work to reduce the earthquake risk.  Increasing awareness depended upon sharing information about the earthquake risk, including estimates about the potential loss of life.  The authors reported that this risk communication "did not create any panic in the population. It rather made a larger part of the society wanting to improve the situation. This leads us to believe that the traditional belief of possible generation of panic should not be used as an excuse for not releasing information on risk."

In addition to the report, additional information about the Kathmandu Valley Earthquake Risk Management project can be found online at
http://geohaz.org/projects/kathmandu.html.